• Request a shipping hold during
periods of extreme low temperatures; when
daily lows dip to 20 or lower it is not safe
to ship a cactus. I'll be happy to ship as
soon as your region warms up.
• Post a sign for FedEx to "leave package
with a neighbor" —someone who will be
home so it doesn't sit on your COLD porch.
Write special instructions that I print
on your package. (see example at right)
• NO HEAT PAKS.
That is NOT a way to protect large plants
shipped via Ground:
1) Heat paks only last
72 hours. A 5-day coast-to-coast delivery is
120 hours.
2) This is a small, one-person
business and I cannot afford to buy case
quantities and then absorb the extra cost.
3) Heat Paks work OK with 2-day or 3-day
delivery service; but express delivery
costs are higher than customers want
to pay. I sell plants all year round. Wait
until your region warms up. Daily low
temperatures above 260 F are
safe. Check the 5-day weather forecast in
your region.
(above) example of
driver
instructions posted
on
your package
Prevent frozen plant damage with these steps:
1)Ship to your work address Don't let the package sit outside all day on your porch!Ship to your work address so it does not sit in the
snow on your porch all day—Leave a note for
FedEx to knock on the door of a neighbor who is home? "Better safe
than sorry". 2)Don't let the shipment sit at a terminal
East Coast? Central plains? Have me ship on Friday or Monday
so the truck will deliver straight thru (FedEx
Ground 5-business day delivery guarantee
coast-to-coast) without a weekend lay-over in a
mid-western sub-zero terminal.
3)Check the weather forecast from California (me) to
your region
Request shipping
hold during major blizzards or sub-freezing temp—"patience is a
virtue". I'll ship your plant as soon as
you tell me the storm or blizzard has passed!
4)If all else fails—and it freezes—we'll
have to file a claim If your plant is frozen (rare) and dies
contact me ASAP. I'll arrange for FedEx to pick it
up and do a claim so you will not be out any money.
You cannot keep the plant, sorry.
